When the cave's electronic fire goes out, the dad is the guy who restarts it. In this case, it was summoning Microsoft's tech support and getting the protocol to reboot the Xbox.
The kids, who lord it over me that they're more tech savvy, had given up.
I, who often appear confused and simpleminded, had given up.
I was contacting tech support to find where to send the broken box.
Then I did the procedure and all was well. I celebrate in the cave tonight!